Return Policy - Themartshop

Return Policy

HomeReturn Policy

Return Policy

  • Every order is custom designed and created for each client. Once an order goes to print, we are unable to offer returns or exchanges unless the item purchased is defective. If you receive a defective item, please contact us at themartshop@gmail.com with details of the product and the defect. You must email us clear photos of them to themartshop@gmail.com to prove.

 

  • Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price.

 

  • Non reason return not accepted.